
4.7 stars · 176 Google reviews. What our customers say.
Every written four and five star review, word for word, with the photos people added. Over 30 of them mention Eddie, and more than 25 mention how clean we left the place.
Scott Vergara
Local Guide · 12 reviews · 5 photos · March 2026
“We had floor damage due to a refrigerator leak issue, and Eddie was able to come out the same evening of the service request, assess the damage, and provide a clear and concise plan of action. The subsequent work was performed promptly and efficiently over only a couple days, and we are absolutely pleased with the results. We will definitely keep them in mind for future work needs.”
Response from the owner
Thank you, Scott! We're glad Eddie could come out right away after your leak damage, and I'll pass your kind words along to him. We truly appreciate you choosing IC Custom Hardwood Flooring!
Leak damage repair · kitchen
See this project →Gino Jacobazzi
4 reviews · 4 photos · 2025
“Professional, efficient and extremely talented. We recently hired IC Custom Hardwood Flooring to refinish our first floor (which had unique and artisan patterns we wanted to maintain and repair where we could), strengthen and refinish our stairway and railing, add an upstairs railing and replace our second wood flooring. From start to finish, Eddie and his team maintained professional and consistent communication, explained several options for us, and kept us apprised of the project every step of the way. It was a big job, and they were able to finish in less than a week (even sooner than they projected). The results were incredible, the pricing was fair and consistent with market, and we're so glad to have chosen their team. We cannot say thank you enough, and would recommend to anyone no matter the job. Thank you again!”
Response from the owner
Thank you, Gino! We're thrilled you found our hardwood floor refinishing professional, efficient, and talented. We truly appreciate you choosing IC Custom Hardwood Flooring!
Refinish with inlays · stairs and railing
See this project →Naysia
4 reviews · September 2026
“⭐⭐⭐⭐⭐ I absolutely LOVE the work I C Custom Flooring did in my home! My hardwood floors and stairs turned out beautiful, and the transformation honestly exceeded my expectations. The craftsmanship and attention to detail really show in the finished product. They brought my floors back to life, and I couldn’t be happier with how everything turned out. The stain is gorgeous, the finish looks amazing, and the floors completely changed the look and feel of my home. I’ve already received so many compliments! If you’re looking for someone who takes pride in their work and delivers beautiful results, I highly recommend I C Custom Flooring. I’m so glad I chose them for my project! ⭐️⭐️⭐️⭐️⭐️”
Response from the owner
Thank you so much for the 5-star rating! We truly appreciate your support and are glad you chose IC Custom Hardwood Flooring. Give us a call anytime we can help with your hardwood floors in the future!
Floors and stairs
Maribel Salazar
2 reviews · 5 photos · 2025
“Beginning to end, IC Custom was a pleasure to work with. Eddie provided excellent customer service with rapid response times. Quote to replace compromised wood due to water damage and refinish the bedroom was far better than other companies in the area. They disassembled my bedframe, taped up areas to keep the rest of my condo clean & even helped put some things back in my closet before finishing the project. Highly recommend and would definitely use them for future projects.”
Response from the owner
Thank you so much for the thoughtful review! We're thrilled to hear you had a great experience from start to finish. Eddie and the team always strive to provide top-notch service, and it's great to know the care we put into protecting your space and going the extra mile made a difference. We truly appreciate the recommendation and look forward to working with you again on any future projects!
Water damage repair · condo bedroom
See this project →N Lightfoot
4 reviews · 8 photos · 2025
“IC Custom HW Flooring exceeded my expectations on a recent floor refinishing project in my home. This was a challenging job given the fact that there were several different types of hardwood floors through the first floor of the home, so I was skeptical of what the outcome would be. IC was very timely and professional throughout the process. They kept me updated and finished faster than I anticipated. The finished product is exceptional. I highly recommend them for your flooring needs (before/after pics attached)!”
Response from the owner
Thank you so much for the kind words and for taking the time to share your experience! We're glad to hear that we were able to exceed your expectations, especially with such a challenging project. It's always our goal to deliver quality results while keeping our clients informed and satisfied throughout the process. We're glad to know you're happy with the finished product, and we truly appreciate your recommendation. If you ever need anything in the future, don't hesitate to reach out! Thanks again for choosing IC Custom HW Flooring!
Refinish · several woods on one floor
See this project →Joseph Beckmann
Local Guide · 29 reviews · 12 photos · May 2026
“Thoroughly pleased with IC Custom! Working with Eddie was very enjoyable. He did both my floors and my brother’s. In working with us, he helped navigate a unique mastic issue on our upstairs, guide us through purchasing some specialized wood inlays for proper sizing and finish, coordinate with our complicated and piecemeal scheduling amidst other house projects, and addressing 100+ year old squeaky floors as best as possible. The end result was breathing fresh life into our hardwood and making our house look renewed. Thank you!”
Response from the owner
Thank you, Joseph! We're thrilled you're pleased, and I'll pass your kind words along to Eddie—he'll be glad to hear working with him was enjoyable. Thanks for trusting IC Custom Hardwood Flooring with both your floors and your brother's!
Hardwood installation
Zoe Grimes
7 reviews · 2 photos · 2025
“My living room floor was in bad shape from many years of ruined carpeting. I was a bit worried about who could fix it with reasonable pricing. I had a Great experience with this company. Eddie was incredibly helpful and thorough and always got back to me in a timely manner if I had any questions. The crew also worked incredibly hard every day they were here. It ended up costing way less than I expected it to, but the quality was just as nice. I highly recommend them for any flooring needs!! (Only after photos added)”
Response from the owner
Thank you so much for the great review! We're really glad you had a good experience and that you're happy with how the floor turned out. Eddie and the crew work hard to make sure everything goes smoothly, so it means a lot to hear this. Appreciate you trusting us with the project and thank you again for the recommendation!
Refinish · oak under old carpet
Caitlin Schlorff
Local Guide · 9 reviews · 10 photos · June 2026
“They refinished our hardwood floor that was under some nasty carpet in one of our bedrooms. It turned out beautiful! They showed up on time and when they said they’d be there and did great work. Very professional.”
Response from the owner
Thank you, Caitlin! We're so glad your hardwood floor refinishing turned out beautiful and that our team was on time and professional. We truly appreciate you choosing IC Custom Hardwood Flooring!
Refinish · bedroom under carpet
Andre Harris
9 reviews · October 2026
“I’m very happy and pleased with the service that was provided by this company They were very thorough. They did everything that they said that they would do and they finished on time like they said that they would I highly recommend anyone to use this company if you’re looking for hardwood flooring and professional attitudes hard-working people I would recommend anyone to this company especially the supervisor. Eddy was very professional and very good pricing. Thank you guys you made me and my wife, so happy with our new floors looking forward to doing business with you again.”
Response from the owner
Thank you, Andre! We're glad to hear you're pleased with the thoroughness of our work. We truly appreciate your trust in IC Custom Hardwood Flooring!
Hardwood installation
Jackie Davison
1 review · 4 photos · 2024
“I had hardwood floors installed in 3 bedrooms a hallway n stairs, and I must say I’m very pleased with the work. This company is very professional they came in removed carpet , broke down beds , moved furniture n even put plastic to prevent dust from being everywhere. They started last Wednesday n was done friday. They was here everyday at 7:45 am prompt.My floors are beautiful. I also wanna thank Eddie who came by to make sure all was going well. I highly recommend this company! I’ve enclosed pictures,but floors are more lovely in person.”
Response from the owner
Thank you so much for the kind words, Jackie! We're so happy to hear that you're pleased with your new hardwood floors. We take great pride in our work and it's great to know that our attention to detail and professionalism made such a positive impact. Eddie truly enjoys making sure everything goes smoothly from start to finish, and we're glad he could be part of your project. Your recommendation means the world to us, and we’re so grateful for the opportunity to work with you. Enjoy your beautiful floors, and thanks again for sharing the photos!
New hardwood · bedrooms, hall, stairs
See this project →Tony Washington
5 reviews · August 2026
“Eddie was very responsive, professional and quick with scheduling. Darwin was our installer and I was really impressed by how fast he was able to remove the old stain, sand, apply new stain and seal our floors. The entire process took 2 days! I definitely recommend using these guys!!”
Response from the owner
Thank you for the kind words, Tony! I'll make sure to pass your praise along to Eddie and Darwin—they take great pride in their craft. Thanks again for choosing IC Custom Hardwood Flooring!
Hardwood installation
Want this for your floors?
We’ll come see them and price it for free.
Get a free quoteLinda Walter
3 reviews · 2 photos · August 2026
“Excellent job refinishing our hardwood floors! The floors and stairs turned out beautiful. The crew was professional, hardworking, and paid great attention to detail. We couldn't be happier. Thank you so much.”
Response from the owner
Thank you so much, Linda! We're thrilled that you love how your refinished hardwood floors turned out. Thank you for trusting IC Custom Hardwood Flooring with your home!
Floors and stairs
Sarah Khan
Local Guide · 25 reviews · 17 photos · 2025
“Eddie and his crew did an amazing job redoing my floors! I bought a new condo and wanted a new look before I moved in. Eddie was very professional, organized, and efficient. His crew was always on time each day to work. It took 3 days and it was a very smooth process. I changed to a natural color to my floor from a dark brown. They also showed me samples on my floor before starting the job. I would highly recommend their company to redo your wooden floors. Pictures attached!”
Response from the owner
Thank you so much for the thoughtful review Sarah! We're really glad you’re happy with your new floors and that the whole process went smoothly. We appreciate the recommendation and hope you're loving your new space!
Refinish · dark brown to natural
See this project →Harlene Friedman
6 reviews · July 2026
“We recently had our carpets removed and our hardwood floors refinished. Eddie was great to work with. He and his team were on time, polite, and knew their job. They cleaned up each night, answered any questions we had and were very easy to contact with any questions or concerns. I highly recommend this company.”
Response from the owner
Thank you, Harlene! Eddie and the entire crew loved working on your project. We appreciate your recommendation and are always here if you need anything in the future!
Floor refinishing
Jim Stage
Local Guide · 71 reviews · 2 photos · June 2026
“Professionals who Care Was very pleased with the quality of work, as well as the quality of communication, by Calin, and his crew, with ICC. These are clearly folks who have been doing quality wood floor work for a long time, and they were very responsive and happy to discuss my questions. I'm happy to recommend them for anyone looking to take their home to the next level.”
Response from the owner
Thank you, Jim! We're so glad you felt cared for, and we truly appreciate you choosing IC Custom Hardwood Flooring for your hardwood floors.
Hardwood installation
Jamie Brady
2 reviews · 5 photos · 2024
“I am so thrilled with the work that IC Flooring completed! From start to finish it was a top notch operation! I was given a quote within a few days after I called, and we had the job completed in less than a month. We had a few complicated issues with moving a piano, and our audio visual cabinet, and they figured out a solution. They were on time and left the place immaculate when they were done. They were not the lowest quote that I received, but were 100% worth every penny. So happy we went with them!”
Response from the owner
Thank you, Jamie! We're thrilled you felt the whole process was top notch, from the quick quote to working around the piano and AV cabinet, and that you love your new hardwood floors. I'll pass your kind words along to the crew!
Refinish · dark stain and stairs
See this project →Debra Pitts
5 reviews · 5 photos · 2024
“IC Custom is great and professional. Eddie personally saw the project from beginning to end. This was a challenging project removed existing carpet then tile from 50 years. Restored hardwood floors buffed and polished. See photos”
Response from the owner
Thank you so much, Debra! We're thrilled to hear you're happy with the results. It was a pleasure working with you on this challenging project, and we’re so proud of how the floors turned out. Eddie takes great pride in overseeing every project personally, and it's wonderful to know that made a difference. We appreciate your trust in IC Custom, and we're glad we could restore the beauty of your hardwood floors. Thanks again for the kind words and for sharing the photos!
Carpet and tile out · hardwood restored
See this project →Rick Simmons
Local Guide · 61 reviews · 7 photos · 2019
“So much better than I was even expecting! I called them to get a quote, and they came quickly to give ma free quote. I told them I wasn't ready yet to get it done and Christian was very understanding and told me to call when I was ready. He didn't pressure me in any way to sign any contract. 3 months later I called him back and told him I was ready. We booked an appointment and they were there on time exactly as planned. I am so happy I chose them to do my floors, it came out so much better than I was even expecting. I showed pictures to everyone I know because of how happy I was with the floors, and several of my friends and coworkers asked me for they're number. I would recommend every time!”
Refinish · dark stain
Suresh Ravanam
1 review · 4 photos · 2025
“Eddie, Daniel and Darwin were very courteous, and efficient. They neatly packed all the furniture into a PODS container, covered all kitchen cabinets and appliances with plastic. Finished the job in three days. I would high recommend them anytime.”
Response from the owner
Thank you so much Suresh! We're glad to hear that Eddie, Daniel, and Darwin provided you with excellent service. It's great to know they were courteous, efficient, and took such care in packing your furniture and protecting your appliances. Your recommendation means a lot to us, and we truly appreciate your feedback!
Refinish · done in three days
Alexander Roman
9 reviews · February 2026
“IC Custom did a fantastic job with my floors. I had different company come and they destroyed/scratched my floors. IC Custom saved them and replaced boards that were damaged. Amazing work. Highly recommend.”
Response from the owner
Thank you, Alexander! We're so glad we could rescue your hardwood floors and replace the damaged boards, and I'll pass your kind words along to the team. We truly appreciate your recommendation!
Hardwood floors
Mary W. Davis
7 reviews · March 2026
“We hired IC floors to sand, repair, and finish our 70 + year old parquet floors. They did a wonderful job. They were prompt, well-priced, professional, tidy, pleasant to deal with and efficient. I would not hesitate to recommend them to anyone who is looking for wood floor services, they’re the best!”
Response from the owner
Thank you, Mary! We're so glad you were happy with the sanding, repair, and finishing of your 70+ year old parquet floors. We truly appreciate you choosing IC Custom Hardwood Flooring!
Parquet refinish
zach ottin
Local Guide · 30 reviews · 4 photos · April 2026
“Wow am I glad that Callin, the owner, called me back. When I first called him, I didn't leave a message, and I was resigned to my fate as I only had a few days left before wood flooring and stairs needed to start getting refinished at a house I had just purchased. Thankfully Callin called me back right away, and said he could start work on my house in a few days. This was huge for me, because I had a tight deadline to meet to try and move into the new house. Imagine how happy I was to not only have Callin's team get the work done by the time I needed it to get done, but how great the work turned out to be, and the price was very reasonable. He and his team did such a good job, that I then enlisted them to take carpet out of the basement and put in Laminate flooring which also turned out great (and again, reasonable pricing). I would HIGHLY recommend Callin and their team, and I look forward to using their services again in the future.”
Response from the owner
Thank you, Zach! I'm so glad I was able to call you back and help—I'll pass your kind words along to the team. We truly appreciate you choosing IC Custom Hardwood Flooring!
Floors, stairs · basement laminate
Want this for your floors?
We’ll come see them and price it for free.
Get a free quoteDanielle Zidek
4 reviews · 2025
“I recently hired IC Custom Hardwood for a flooring project, and I couldn't be more impressed. From start to finish, they were absolutely fantastic. The team was punctual, professional, and incredibly skilled. They kept me informed every step of the way, which made the entire process smooth and stress-free. Their communication was top-notch—they were always responsive and willing to answer any questions I had. The quality of the workmanship is outstanding, and the finished floors look amazing. On top of all that, their pricing was very reasonable, especially considering the level of service and attention to detail they provided. I highly recommend IC Custom Hardwood to anyone looking for reliable, high-quality flooring work. They exceeded my expectations in every way!”
Response from the owner
Thank you so much for your amazing feedback! We’re truly grateful for your kind words and thrilled to hear that you had such a positive experience with our team.
Hardwood floors
Asad Rahim
3 reviews · April 2026
“My experience with this company was very positive. I got a lot of quotes before them and theirs was the most reasonable by far. I worried that their lower cost meant that either their work quality or customer service would be subpar But I was wrong. I'm very nitpicky about aesthetic stuff and they hit the mark. Plus, Eddie responds remarkably fast. There was never more than 5 minutes that went by before he responded to one my messages. Highly recommend!”
Response from the owner
Thank you, Asad! We're glad your experience was positive and that our pricing was fair. We truly appreciate you choosing IC Custom Hardwood Flooring!
Hardwood floors
Tell us about your floor.

“There was never more than 5 minutes that went by before he responded to one my messages.”
Asad Rahim · Google review















































































