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IC Custom Hardwood Flooring
Refinished first floor with the original border inlay running through the archway

Floor repair and water damage · Chicago and suburbs. Floor repairs you won’t be able to find.

After a leak, we can often come out the same day to see how far the water went. We cut out the damaged boards, weave in new ones and sand and finish the area to match. Customers tell us they can’t find the repair afterward.

IC Custom Hardwood FlooringChicago and the suburbs

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4.7 on Google176 reviewsMon to Sat from 7am

Calin owns the company. Eddie usually comes to see your floor.

Over 30 of our Google reviews mention Eddie by name. Meet the team

176 reviews on Google.

  • IC Custom Hardwood Flooring

    4.7

    4.7 average from 176 reviews. Every written four and five star review is on the reviews page, word for word.

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    Read them on Google
  • Leak damaged boards along the refrigerator line, from Scott's review
    Damaged boards cut out beside the kitchen counter, from Scott's review
    From Scott’s review

    Scott Vergara

    Local Guide · March 2026

    “We had floor damage due to a refrigerator leak issue, and Eddie was able to come out the same evening of the service request, assess the damage, and provide a clear and concise plan of action. The subsequent work was performed promptly and efficiently over only a couple days, and we are absolutely pleased with the results. We will definitely keep them in mind for future work needs.”

  • Dark stained oak beside the open railing, from Jamie's review
    Stairs with dark treads and white risers, from Jamie's review
    Upstairs hallway in the dark stain with white balusters, from Jamie's review
    From Jamie’s review

    Jamie Brady

    2024

    “I am so thrilled with the work that IC Flooring completed! From start to finish it was a top notch operation! I was given a quote within a few days after I called, and we had the job completed in less than a month. We had a few complicated issues with moving a piano, and our audio visual cabinet, and they figured out a solution. They were on time and left the place immaculate when they were done. They were not the lowest quote that I received, but were 100% worth every penny. So happy we went with them!”

  • The bedroom floor sanded and finished in a dark stain, from Maribel's review
    From Maribel’s review

    Maribel Salazar

    2025

    “Beginning to end, IC Custom was a pleasure to work with. Eddie provided excellent customer service with rapid response times. Quote to replace compromised wood due to water damage and refinish the bedroom was far better than other companies in the area. They disassembled my bedframe, taped up areas to keep the rest of my condo clean & even helped put some things back in my closet before finishing the project. Highly recommend and would definitely use them for future projects.”

  • Patrick Graber

    2020

    “IC worked on a home my parents had since 1964. The Walnut parkay floors had never been worked on in all that time. But when IC was done, their work renewed the floors to a shine and luster which looked brand new. Of course, repairs had to be done to the fifty plus year old floors. I was hard pressed to even find any evidence of the repair. The work was seamless. They were not put off by anything unexpectedly found when carpet was removed in places. They went right to work fixing it all without an increase in the original bid.”

  • The upstairs railing above the inlaid border, from Gino's review
    Refinished hallway running to the stairs, from Gino's review
    From Gino’s review

    Gino Jacobazzi

    2025

    “Professional, efficient and extremely talented. We recently hired IC Custom Hardwood Flooring to refinish our first floor (which had unique and artisan patterns we wanted to maintain and repair where we could), strengthen and refinish our stairway and railing, add an upstairs railing and replace our second wood flooring. From start to finish, Eddie and his team maintained professional and consistent communication, explained several options for us, and kept us apprised of the project every step of the way. It was a big job, and they were able to finish in less than a week (even sooner than they projected). The results were incredible, the pricing was fair and consistent with market, and we're so glad to have chosen their team. We cannot say thank you enough, and would recommend to anyone no matter the job. Thank you again!”

  • Alexander Roman

    February 2026

    “IC Custom did a fantastic job with my floors. I had different company come and they destroyed/scratched my floors. IC Custom saved them and replaced boards that were damaged. Amazing work. Highly recommend.”

  • Seryozha Sundstrom

    Local Guide · 2019

    “Arrived on time. Stayed on the job the second day until the floors were done - 12hrs. They had to replace multiple boards due to deep stains, couldn't tell as they matched perfectly. Second time using IC Custom for refinishing our oak floors. Very satisfied and recommend them highly.”

  • Stain samples taped out on the old dark floor before the job, from Sarah's review
    From Sarah’s review

    Sarah Khan

    Local Guide · 2025

    “Eddie and his crew did an amazing job redoing my floors! I bought a new condo and wanted a new look before I moved in. Eddie was very professional, organized, and efficient. His crew was always on time each day to work. It took 3 days and it was a very smooth process. I changed to a natural color to my floor from a dark brown. They also showed me samples on my floor before starting the job. I would highly recommend their company to redo your wooden floors. Pictures attached!”

  • Kim Freeark

    Local Guide · 2018

    “I had an existing parquet floor (1200 sq. ft) that needed to be repaired (water damage), sanded, and re-stained. Parquet requires special sanding. Calin and his crew did a very good job and worked fast. The repairs of loose pieces were done well. There were a few spots that I wanted to get additional attention and they took care of those quickly. Also, before the work was done they moved all my furniture outside and to garage and covered it with tarps where necessary. They were very careful, which I appreciated.”

  • Michelle F

    2017

    “I had a great experience working with I C Custom Hardwood Flooring. I needed some planks of engineered Hardwood replaced at our rental property. I was nervous about getting them replaced in general because engineered Hardwood is glued down on concrete. Calin was able to come out the same day and quote me a great price. Even though it wasn't a big job, they still fit me in in a week. They did an amazing job! These are my floor guys from now on whenever I need anything and I'd recommend them to everyone.”

  • The stairs and black iron railing from above, from Dan's review
    Main level with the new flooring and the stone fireplace, from Dan's review
    The fireplace wall with stone cut around the new floor, from Dan's review
    From Dan’s review

    Dan

    November 2026

    “We hired IC Custom Hardwood Flooring Inc. on a recommendation from our stair builder to stain and seal our new stairs, match the surrounding landings, and install base shoe molding. We were so impressed that we decided to have them replace the flooring across our entire main level and upstairs hallway for a consistent look. I am absolutely thrilled with the results. The new floors look beautiful, complement the stairs flawlessly, and the wood finish matches perfectly. Beyond the aesthetics, the structural quality is incredible—the floors feel exceptionally solid with zero movement and absolutely no squeaks. Calin’s crew sanded down our severely uneven subfloor seams, applied a high-quality liquid vapor barrier that allowed for direct adhesive use, and spot-glued every single plank alongside ample stapling. Their attention to detail and craftsmanship really showed in the finishing touches. They perfectly cut the stone around our fireplace to seamlessly fit the 3/4-inch thick flooring, and they built beautiful custom transition pieces for all of the bedrooms and bathrooms. Calin’s crew worked incredibly hard, hustled from start to finish, and paid meticulous attention to every detail. They were highly receptive to my input, seamlessly incorporating my preferences whenever I pointed something out. I highly recommend them for their top-tier craftsmanship and work ethic!”

  • Naysia

    September 2026

    “⭐⭐⭐⭐⭐ I absolutely LOVE the work I C Custom Flooring did in my home! My hardwood floors and stairs turned out beautiful, and the transformation honestly exceeded my expectations. The craftsmanship and attention to detail really show in the finished product. They brought my floors back to life, and I couldn’t be happier with how everything turned out. The stain is gorgeous, the finish looks amazing, and the floors completely changed the look and feel of my home. I’ve already received so many compliments! If you’re looking for someone who takes pride in their work and delivers beautiful results, I highly recommend I C Custom Flooring. I’m so glad I chose them for my project! ⭐️⭐️⭐️⭐️⭐️”

  • Joseph Beckmann

    Local Guide · May 2026

    “Thoroughly pleased with IC Custom! Working with Eddie was very enjoyable. He did both my floors and my brother’s. In working with us, he helped navigate a unique mastic issue on our upstairs, guide us through purchasing some specialized wood inlays for proper sizing and finish, coordinate with our complicated and piecemeal scheduling amidst other house projects, and addressing 100+ year old squeaky floors as best as possible. The end result was breathing fresh life into our hardwood and making our house look renewed. Thank you!”

  • Dark stained oak through a doorway, from Rick's review
    Dark stained oak by the side door, from Rick's review
    Dark stained oak in a hallway, from Rick's review
    From Rick’s review

    Rick Simmons

    Local Guide · 2019

    “So much better than I was even expecting! I called them to get a quote, and they came quickly to give ma free quote. I told them I wasn't ready yet to get it done and Christian was very understanding and told me to call when I was ready. He didn't pressure me in any way to sign any contract. 3 months later I called him back and told him I was ready. We booked an appointment and they were there on time exactly as planned. I am so happy I chose them to do my floors, it came out so much better than I was even expecting. I showed pictures to everyone I know because of how happy I was with the floors, and several of my friends and coworkers asked me for they're number. I would recommend every time!”

  • Andre Harris

    October 2026

    “I’m very happy and pleased with the service that was provided by this company They were very thorough. They did everything that they said that they would do and they finished on time like they said that they would I highly recommend anyone to use this company if you’re looking for hardwood flooring and professional attitudes hard-working people I would recommend anyone to this company especially the supervisor. Eddy was very professional and very good pricing. Thank you guys you made me and my wife, so happy with our new floors looking forward to doing business with you again.”

  • Tony Washington

    August 2026

    “Eddie was very responsive, professional and quick with scheduling. Darwin was our installer and I was really impressed by how fast he was able to remove the old stain, sand, apply new stain and seal our floors. The entire process took 2 days! I definitely recommend using these guys!!”

  • Oak refinished in a natural gloss, from Suresh's review
    Natural oak under the front windows, from Suresh's review
    Kitchen floor refinished natural, from Suresh's review
    From Suresh’s review

    Suresh Ravanam

    2025

    “Eddie, Daniel and Darwin were very courteous, and efficient. They neatly packed all the furniture into a PODS container, covered all kitchen cabinets and appliances with plastic. Finished the job in three days. I would high recommend them anytime.”

  • Linda Walter

    August 2026

    “Excellent job refinishing our hardwood floors! The floors and stairs turned out beautiful. The crew was professional, hardworking, and paid great attention to detail. We couldn't be happier. Thank you so much.”

  • 176 reviews on Google

    Read the rest of them.

    Every written four and five star review is on one page, word for word.

    See all reviews

Think your floor is too far gone?

We’ve brought back floors with stains, water damage, worn out finish and old carpet on top. Drag the line to see the change.

  • Spotted floor after
    Spotted floor before
    BeforeAfter

    Spots and stains, sanded out.

    Drag to compare
  • New boards woven into the bedroom floor where water damaged it, before the finish, from the homeowner's reviewBefore
    The finished bedroom floor in the condo, from the homeowner's reviewAfter

    Water damaged boards replaced and the bedroom refinished.

    See the job
  • Dark oak buckled and stained by the refrigerator leak, from the homeowner's reviewBefore
    The repaired floor beside the refrigerator, from the homeowner's reviewAfter

    A refrigerator leak repaired in a couple of days.

    See the job

Want to know what your floor needs?

We’ll come look at it, tell you what we’d do and email you the price. It’s free. See every before and after

How a repair works.

We also fix jobs another company got wrong. More than one homeowner has hired us for exactly that.

  1. Fan and dehumidifier drying the leak damage before the repair

    See the damage

    We check how far the damage goes and give you a plan and a price.

  2. Cut out the bad boards

    We take the damaged boards out and check the subfloor before anything new goes in.

  3. Weave in new boards

    We weave in new boards of the same wood and width so they follow the existing pattern.

  4. Blend the finish

    We sand and finish the area to match. If the color would show, we’ll refinish the whole room so it stays even.

A repaired bedroom floor after the finish

How long it takes and what it costs.

Scott Vergara’s refrigerator leak took a couple of days. Raymond E. had a 58 year old patch left when his hearth changed, and it took a few hours. Michelle F.’s glued down planks were fit in within a week, even though it wasn’t a big job.

Stacey C. paid $1,800 in 2018 with some boards replaced and the floor refinished. Eric H. paid $3,000 in 2013 to have bad sections cut out and matched, wood vents set in and rot repaired.

Those are what customers listed in those years. We price every job after we see it.

Repairs we’ve made.

Photos from our jobs and from our customers’ reviews.

See the projects
White oak under a bay of arched windows
Great room and kitchen floor under a crystal chandelier
Natural oak stairs with iron balusters
New stairs stained to match, with step lights
Main Level and Stairs
A crew member filling the new floor in a high rise
Living and dining room in a dark stain
Dark Stain, Stairs and Hall
Kitchen and family room refinished to match
Several Floors, One Finish
Foyer stairs under a vaulted ceiling
Dark stained stairs rising from a parquet floor

Questions about repairs.

What do you do after a leak?

Dry it first. On Scott Vergara’s kitchen a blower and a dehumidifier ran before anything else. Then we cut out the bad boards, check the subfloor and weave in new ones. John R. found buckling three months after a slow dishwasher leak, so call even if it seems late.

Will the repair show?

New boards usually need sanding and finishing with the room around them. That’s why Maribel Salazar’s whole bedroom was refinished and not only the patch. Done that way, Patrick Graber wrote that he was “hard pressed to even find any evidence of the repair.”

Can you fix what another company did?

Yes. Alexander Roman’s floor was scratched up by another company. Kevin Soraghan called his a hot mess. Daniel K. brought us in twice after subcontractors came up short.

What else can you fix?

Squeaks, loose boards and loose parquet, splits and gouges, rotted subfloor, laminate, bad thresholds, and big metal grates that we replace with wood vents set flush in the floor.

Refinished white oak in a high rise looking over the city

From high rises
to bungalows.

All over Chicago and the suburbs, out of our shop in Alsip.

Living room and archway on the refinished first floor
  • “I was hard pressed to even find any evidence of the repair.”
    Patrick GraberGoogle review
  • “IC Custom saved them and replaced boards that were damaged.”
    Alexander RomanGoogle review
  • “They had to replace multiple boards due to deep stains, couldn't tell as they matched perfectly.”
    Seryozha SundstromGoogle review
4.7176 Google reviews

Get a free look at the damage.

Call us or send your name and number and we’ll set up a time to come out. The visit is free.

Open Mon to Fri 7am to 7pm and Saturday 7am to 5pm.