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IC Custom Hardwood Flooring
Stain samples taped out on a high rise floor

Questions · Chicago and suburbs. What people ask before they call.

Time, dust, furniture, color, price and how the quote works. If yours isn’t here, call us and ask.

19 answers, in plain words.

How long does refinishing take?
Most homes take two or three days. We’ve done a whole first floor in a day and a half, and a big job with stairs, railings and two floors in under a week. We’ll tell you how long yours will take when we quote it, and we show up when we say we will. One customer was walking on the new finish in socks by the evening of the second day.
How much dust will there be?
Very little. We hang plastic to seal off the rooms we’re working in, along with stairs and open areas, and we cover kitchen cabinets and appliances. We clean up at the end of every day and again when the job is done. No sanding job is completely dust free, but customers tell us they had almost nothing to clean afterward.
Do you move the furniture?
Yes. We move it out and put it back, and we’ll take beds apart if we have to. We also move the refrigerator, stove, washer and dryer so the floor under them gets done too. If the whole house is being done, we can work a few rooms at a time and keep your furniture in the others, or move it to the garage and cover it.
Can I see the stain color first?
Yes. We put samples right on your floor so you can see them in your own light before we start. If none of them is right, we’ll mix a color for you. We’ve taken floors from dark brown to natural and from light oak to dark mahogany, and we can stain stairs and railings to match. If sanding turns up marks that a light color won’t hide, we’ll tell you before we go any further.
Can new boards match my existing floor?
Yes. We match the wood, the width and the color, whether it’s a whole new room next to an old one or a few boards after a leak. We’ve matched herringbone that way too.
What kinds of wood do you work with?
Red oak and white oak, and we’ve also worked with maple, ash, Douglas fir, Brazilian cherry, Brazilian walnut and canary wood, along with fumed white oak and parquet.
Which sheen should I pick?
Matte hides scratches and dust the best, and gloss shows them the most. Satin sits in between. Tell us what you like when we come see the floor.
Can you take the red out of my floor?
Yes. We’ve used a special solution to neutralize red tones and bring a floor to a lighter, more natural finish. We’ll put samples on your floor first so you can see it.
Can you put hardwood over concrete?
Yes. If the concrete is damaged or uneven, we prime it, pour and level new concrete, let it cure and then install the floor.
Do you refinish parquet?
Yes. Parquet needs a different kind of sanding than plank floors. We’ve repaired and refinished everything from 1,200 square feet of water damaged parquet to walnut parquet nobody had touched since 1964.
Does my floor need a full sanding?
Not always. If the finish is worn but the wood is still good, a buff and coat or a deep clean can bring it back. We’ll tell you which one it needs when we see it.
Do you do oil finishes?
Yes. Besides polyurethane, we apply Rubio Monocoat, a plant based oil finish.
How can I pay?
Credit card, check, cash, Zelle, Venmo, PayPal or Apple Pay.
Do you supply the wood?
Yes. We can supply solid or engineered hardwood, or install wood you already bought.
Do you install vinyl, laminate, tile or carpet?
Yes. Hardwood is our specialty, but we install all of those too. We also install baseboards and refinish decks.
How do I take care of the floor afterward?
When we finish, we walk you through it. Put felt pads under furniture, sweep or dust mop often and clean with a damp microfiber mop. Skip steam mops and wet mopping, because standing water is what hurts a wood floor.
How does the quote work?
Call us or send the form. We’ll come see the floor, usually within a day or two and sometimes the same day, and email you a detailed quote. The visit and the quote are free, and nobody will push you to sign. One customer called back three months after the quote and we booked the job then.
What does it cost?
It depends on the size of the job, the wood and the shape it’s in, so we price every job after we see it. The visit and the quote are free. To give you an idea, 17 customers have listed what they paid on Angi since 2017. Most of those jobs ran between $1,000 and $9,000. The smallest was $450 and the largest was $50,000.
Where are you located?
Our shop is at 4809 W 129th St in Alsip, in the plaza behind the Shell. We work all over Chicago and the suburbs, Monday through Saturday.

Tell us about your floor.

★★★★★
“I had called on a Friday & Eddie stopped by the next day had a quote in my email that afternoon.”
Bill W. · Google review